Nimesh Khandelwal

About Nimesh Khandelwal

Senior Operations Leader with 14+ years of experience leading large-scale global operations and enabling business outcomes through strong governance, workforce planning, and execution excellence.Currently part of Amazon’s leadership team, responsible for enabling business outcomes through operations planning, workforce strategy, and strong delivery governance.Brings strong expertise across operations management, workforce and headcount strategy, forecasting, performance governance, and cross-functional stakeholder engagement in complex, high-volume environments.Previously led multi-layer operations organizations of 90+ associates across compliance and risk programs, driving productivity improvements, cost optimization, process automation, and quality governance at scale.Known for building structured operating models, strengthening performance management frameworks, and translating complex business requirements into scalable, sustainable operational solutions.

Experience

1. Capacity Planning Manager

   Amazon

   Jan 2025 — Present · Pune, IN

   Lead medium- and long-term operations planning to support stable delivery and business growth.• Partner with Operations, Workforce Management, Finance, and Program teams to align demand forecasts with execution capacity.• Drive workforce and headcount planning to support hiring strategy, ramp readiness, and delivery commitments.• Lead capacity governance reviews to identify risks, gaps, and mitigation actions.• Provide scenario planning and contingency modelling to support volume variability.• Support operations leadership with capacity-driven risk assessment and execution readiness planning.

Education

• D N College, Faizpur

  HSC, Science

  2006 — 2007

• ASM's College of Commerce Science & Information Technology, Chinchwad

  BCA, Computers

  2007 — 2010

• St Aloysius Convent School, Bhusawal

  SSC

  1994 — 2004

• Symbiosis Centre For Management and Human Resource Development

  Post Graduate Diploma, Business Analytics

  2013 — 2014

Skills

• Client Relationships Strengthening
• Customer Relationship Management (Crm)
• Business Process
• Product Data Management
• Business Process Re-Engineering
• Oracle Agile Plm
• Customer Engagement
• Service-Level Agreements (Sla)
• Vendor Management
• Data Analysis
• Requirements Gathering
• Business Process Analysis
• Operations Management
• Client Relations
• Project Management Office (Pmo)
• Packaging Artwork
• Reporting
• Service Delivery
• Business Analysis
• Management Information Systems (Mis)
• Product Lifecycle Management
• Project Management
• Teamwork
• Team Management
• Business Development
• Team Leadership
• Business Process Improvement
• People Management
• Retail Packaging