Nimer Kawwa
IT Leader | People - Process - Technology
- Role
- Director of Platforms & Strategic Programs at Johnson & Johnson
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Nimer Kawwa
15+ years of experience in the IT industry.Highly competent and accomplished IT professional adept at directing delivery of IT services within enterprise environments.Solutions-focused, results-driven, team oriented with broad-based experience and hands-on skill in the successful implementation of highly effective ITSM, IT Service Desk operations and the cost-effective management of innovative customer and technical support strategies.Articulate communicator with interpersonal, and negotiation skills critical to forming and maintaining strong customer relationships.
Experience
Director of Platforms & Strategic Programs
Jan 2024 — Present
Education
City University of New York-College of Staten Island
Bachelor of Science (BS), Computer Science
1998 — 2002
Cornell University ILR School
Management & Leadership Coursework
2010 — 2011
Skills
- Management
- Networking
- Windows 8
- Active Directory
- Windows Server
- Itil V3 Foundations Certified
- Service Desk Management
- IT Service Management
- Requirements Analysis
- Servicenow Administration
- Technical Support
- Business Analysis
- Analysis
- Strategic Planning
- Sql
- Visio
- Itil Service Strategy
- Windows 7
- Disaster Recovery
- Information Technology
- Operating Systems
- Microsoft Sql Server
- Team Leadership
- Requirements Gathering
- Lotus Notes
- Integration
- Software Documentation
- Sdlc
- Microsoft Servers
- Microsoft Office
- IT Management
- Incident Management
- Servicenow
- Servers
- Crm
- Itil
- Project Management
- Program Management
- Business Process Improvement
- Help Desk Support
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.