Nima K.
IT Support Specialist @Woltanic
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WORK HISTORY
IT Support Specialist @Woltanic
Berlin, DE
IT Support SpecialistWoltanic GmbH, Berlin - GermanyAs a dedicated IT Support Specialist at Woltanic GmbH, I provide pivotal support to ensure seamless IT operations within the organization. My role focuses on maintaining and enhancing the IT infrastructure, providing end-user support, and contributing to IT projects that align with the company’s strategic objectives.Technical Support: Serve as the first point of contact for IT-related queries. Efficiently resolve issues related to hardware, software, and networking, ensuring minimal downtime and optimal user satisfaction.System Maintenance: Regularly perform system updates and monitor IT infrastructure to ensure reliability and security. Manage backups and set up new users and equipment.Project Assistance: Collaborate with the IT team on various projects, including system upgrades and rollouts, and implementing new technologies that improve organizational efficiency.Training and Guidance: Provide training to new and existing staff on the use of software applications and IT equipment, fostering a culture of self-sufficiency and continuous learning within the company.Vendor Coordination: Liaise with external vendors to resolve complex issues and negotiate contracts for hardware and software procurement.
EDUCATION
Çanakkale Onsekiz Mart University
Bachelor's degree
Çanakkale Onsekiz Mart University
Master
ABOUT NIMA K.
Hi there. My name is Nima. Thank you so much for the time that you spent reading…
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