Nimai Nandi
Leader, Customer Experience at Cisco Systems (India) Private Limited
- Role
- Manager Customer Experience at Cisco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Nimai Nandi
As a dedicated leader in Customer Experience at Cisco, I bring over a decade of expertise in crafting exceptional customer journeys and driving satisfaction. My passion lies in understanding customer needs, implementing innovative solutions, and fostering a customer-centric culture within teams. With a proven track record in managing diverse teams across global markets, I excel in transforming feedback into actionable insights, optimizing processes, and enhancing overall service quality. My leadership style is collaborative and data-driven, ensuring that customer experience strategies align with business goals. I thrive on solving complex challenges and continuously seek opportunities to elevate the customer experience. By leveraging technology and cross-functional collaboration, I aim to deliver unparalleled value and create lasting relationships with customers and stakeholders.
Experience
Manager Customer Experience
Dec 2021 — Present · Bengaluru, IN
Leading a team with the priority of customer-focused outcomes and exceptional support experience for the stakeholders. Build and maintain a healthy team where everyone feels inclusive.
Skills
- Vpn
- Vmware
- Openstack
- Esxi
- Ip
- Cisco Technologies
- Solaris
- Vmware Vsphere
- Proxy Voting
- Mysql
- Switches
- Cisco Ios
- Ccna
- Pfsense
- Linux
- Networking
- Routing
- Data Center
- Tcp/Ip
- Tunneling
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