Nimai Meher
Certified Salesforce professional with 14 years of accelerating experience in the Information Technology Industry
- Role
- Crm Solution Manager Crm Platform Manager at Diageo
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Nimai Meher
I am an accomplished and certified Salesforce professional with over 14 years of…
Experience
Crm Solution Manager Crm Platform Manager
Aug 2019 — Present · IN
Title: Internal CRM Platform | Designation: Sr. Salesforce Consultant | Role: Business Analyst | Client: DIAGEO Building liaison with stakeholders to gather business requirements, develop user stories and process flows for Salesforce solutions Analyzing information and developing solutions to ensure business requirements are met Actively participating in client meetings like requirement sessions, system demos, user-acceptance testing, and end-user training Partnering with stakeholders to identify opportunities for improving user experiences and reducing costs and time impacts Collaborating with developers to test and verify that solutions meet business requirements. Involved in drafting functional, technical, & system design documents and designing solutions & user stories to meet client needs Vital role in conducting feasibility studies for applications/system solutions and utilizing agile techniques to deliver competing needs Contributing to facilitating testing of new Salesforce functionality rollouts, creating test scenarios, and configuring user stories in Salesforce and other cloud-based technologies Successful integration between CDP and SFMC-CRM to identify unified consumer 360 degree to bring AI ML capable insights for the sales consultants
Skills
- Consulting
- Analytics
- Iiba
- Data Migration
- Outsourcing
- Analysis
- Business Objects
- Requirements Analysis
- Cloud Computing
- Business Analysis
- Process Improvement
- Bpo
- Salesforce.com
- Vendor Management
- Dashboard
- Requirements Gathering
- Salesforce.com Administration
- Crystal Reports
- Html
- Business Process Improvement
- Eclipse
- Force.com
- Erp
- Visio
- Business Process
- Dashboards
- Team Management
- Business Transformation
- Crm
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