Nilufar Abdukhamitova

About Nilufar Abdukhamitova

Experienced Salesforce Developer and Service Cloud Consultant with 4+ years of hands-on…

Experience

1. Salesforce Developer

   Samsara

   Apr 2022 — Present

   Developed and maintained reusable Lightning Web Components, Apex classes, Unit Test Classes, Triggers, Data Loader, and Workflows, enhancing application functionality by 30%.• Applied Salesforce best practices, boosting system productivity, scalability, and monitoring by 25%.• Designed and implemented integration solutions, ensuring seamless data synchronization with third-party systems via APIs.• Deployed and maintained Omniscripts across environments, ensuring smooth migrations and data integrity.• Customized and optimized Sales Cloud features, enabling efficient lead generation, opportunity management, and sales forecasting.• Demonstrated expertise in the Vlocity platform, including Data Raptors, Integration Procedures, Calculation Matrices, OmniScripts, FlexCards, and Interaction Console, enhancing customer experience.• Created dashboards, reports, and modified fields, layouts, and views to improve data visualization and reporting accuracy.• Supported Salesforce administration by managing user accounts, roles, profiles, workflows, security settings, and object customizations for efficient CRM operations.• Used Data Loader for seamless field mapping and data integration, streamlining reporting processes.• Leveraged Visualforce to develop custom pages, enhancing customer portals and user experience.• Delivered end-user support and stayed updated on Salesforce features, identifying process improvements that increased operational efficiency by 20%.

Education

• Vocational College of Almalik

  Diploma , Accounting