Nils Olson
Customer Success Specialist @365 Retail Markets
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WORK HISTORY
Customer Success Specialist @365 Retail Markets
Troy, MI, US
Trained externally facing stakeholders in using Parlevel’s VMS and other 365 Retail Markets systems.•Managed upwards of 80 client accounts. •Provided onboarding, subject matter training, technical support, and operational strategy for dozens of customers.•Oversaw large-scale implementation projects of upwards of 1500+ vending and market connections.
EDUCATION
University of Calgary
Bachelor of Arts - BA, Communication and Media Studies
Simon Fraser University
PhD Candidate, Communication and Media Studies
University of Calgary
Master of Arts - MA, Communications Studies
ABOUT NILS OLSON
I am a native Calgarian who has worked in the cultural industry my entire career. I…
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