Niloy Roy
Manager, Product Implementation | Salesforce | B.Tech in Information Technology
- Role
- Manager, Product Implementation at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Niloy Roy
I build AI-powered knowledge systems that make Customer Success and Support teams faster,…
Experience
Manager, Product Implementation
Nov 2022 — Present · Hyderabad, IN
Education
DAV Centenary Public School
Senior Secondary
1997 — 2000
College of Engineering Roorkee (COER)
B.Tech
2002 — 2006
Skills
- Management
- IT Service Management
- Service Delivery
- Certified Trainer
- Integration
- Incident Management
- Itil
- Sla
- Kcs
- IT Operations
- Business Process Improvement
- Vendor Management
- People Management
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