Nilopher Rodrigues
Hospitality Specialist @Leeds United
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WORK HISTORY
Hospitality Specialist @Leeds United
Supported matchday and event operations, serving large volumes of customers and ensuring smooth hospitality delivery. Managed cash handling, food & beverage service, and guest support while maintaining compliance with safety standards. Strengthened interpersonal skills and adaptability in a high-pressure, team-based environment. Assisted with venue setup and post-event close-down, ensuring operational areas were prepared efficiently and to required standards. Contributed to maintaining a positive fan and guest experience, resolving queries quickly and professionally in a high-volume environment.
EDUCATION
St. Aloysius (Deemed to be University)
Bachelor of Business Administration - BBA, Business Administration and Management, General
Mahesh PU College
PUC, PCME, science
Leeds Beckett University
MSc in Operations and SCM
Manipal Institute of Management, MAHE, Manipal
Master of Business Administration - MBA(Operations & Marketing)
St. Agnes Convent School - India
School
ABOUT NILOPHER RODRIGUES
As a Casual Staff member at Leeds United and a crew member at Wingstop UK, I contribute to seamless customer experiences in fast-paced environments. By managing food and beverage services, handling cash, and ensuring compliance with safety and operational standards, I have strengthened interpersonal and time-management skills while supporting operational efficiency and guest satisfaction. Currently pursuing an MSc in Operations and Supply Chain Management at Leeds Beckett University, I aim to leverage my knowledge and skills in process optimization and efficiency. My goal is to apply analytical and problem-solving expertise to dynamic environments, fostering continuous improvement and value creation in supply chain operations.
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