Nilofer Kaware
Branch Manager at ITI Gold loan
- Role
- Branch Manager at Iti Gold Loan
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Branch Manager
Jul 2025 — Present
Business Development: Achieve sales targets for gold loans by acquiring new customers and cross-selling to existing ones- Branch Operations: Manage daily branch activities, including customer service, sales, and collections- Team Management: Supervise and train loan processing staff to ensure regulatory compliance and excellent customer service- Financial Management: Meet and exceed branch financial targets, track and control threshold IRR, and ensure strong follow-up for interest collections- Customer Service: Handle customer inquiries and complaints efficiently, provide after-sales service, and maintain good relationships with existing customers- Marketing: Participate in marketing activities to improve brand visibility and generate leads for prospective customers.Others responsibilities:Increase gold loan book size and number of new customers:Achieve profitability of the branch- Maintain high audit scores by adhering to laid-down processes and ensuring regulatory compliance.
Education
Mumbai University Mumbai
Associate's degree
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