Nilkanth Panchal
Omni Lead Manager @Walmart Canada
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WORK HISTORY
Omni Lead Manager @Walmart Canada
Cornwall, ON, CA
Deliver a high level of customer service by supporting customers throughout the OMNI process while driving strong performance across key metrics including Presubs, FTPR, and CSAT.• Partner with the OMNI Assistant Manager and Store Leadership to coordinate daily OMNI operations, prioritize and delegate tasks, support scheduling needs, and coach OMNI Associates.• Maintain operational excellence by ensuring OMNI area presentation, safety compliance, task completion, and adherence to company policies and Spark App checklists.
EDUCATION
L.D. College of Engineering
Bachelor's degree, Mechanical Engineering
MBS School of Business
M.Sc, LEAN OPERATIONS MANAGEMENT
St. Lawrence College
Postgraduate Degree, Project Management
St. Lawrence College
Post graduation in Supply chain management , Logistics, Materials, and Supply Chain Management
Kendriya Vidyalaya
Undergraduate
Ganpat University - B. S. Patel Polytechnic
Diploma, Mechanical Engineering
ABOUT NILKANTH PANCHAL
I am a project and supply chain management professional with a strong foundation from St. Lawrence College. I currently work at Walmart as OMNI Lead Manager, gaining valuable experience in a fast-paced retail environment. I also completed a community project that honed my skills in collaboration, strategic planning, and delivering results. With hands-on experience balancing timelines and budgets, I thrive in dynamic settings that value teamwork and continuous improvement.
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