Nilkamal Chowdhury
Biometric expert, Exam invigilator and system operator at TCS ion exam centre. Azure Administrator with Power Bi and ITIL Foundation, delivering custom solutions to optimize business performance.
- Role
- Customer Support Associate at Tech Mahindra
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Nilkamal Chowdhury
Seeking assignments in the domain of BPO, IT Infrastructure and cloud industry, and seeking senior level assignment in IT asset management, Antivirus Management, MIS12 Years of experience in ITSM, IT asset management, Broadband
Experience
Customer Support Associate
Jan 2004 — Present
Giving support over phone to Flipkart Health Plus customers Resolving payment, refund and delivery related issue. Tagging customer’s issues in CRM.
Education
Jadavpur University
PG DIPLOMA IN HARDWARE AND NETWORKING
2009 — 2010
WBBSE Burdwan, Iswarchandra Bhavan
High School Diploma
University of Calcutta
Bachelor's Degree
University of Calcutta
2;004 B.A B.C.H.S.E II; B.B.S.E, 2;004 B.A
2001 — 2004
Irhpala Krishna Mohan Institution
High School Diploma
Brainware University
Postgraduate Degree
Skills
- Networking
- Screening
- Business Development
- Human Resources
- Team Management
- Troubleshooting
- Dns
- Vendor Management
- Windows
- Mis
- Employee Engagement
- Benefits Negotiation
- System Administration
- Talent Acquisition
- Recruiting
- Microsoft Sql Server
- Technical Recruiting
- Performance Management
- Crm
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