Nilka Aquino
Strategic Operations & Program Director | Process Optimization | Client Success | Driving Efficiency & Growth
- Role
- Director of Localization Program Management at BIG Language Solutions
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Nilka Aquino
As an Operations and Program Director with 15 years of progressive experience, I excel at streamlining complex operations, building high-performing teams, and driving significant cost reductions to enhance organizational efficiency. My expertise lies in orchestrating cross-functional collaboration and managing end-to-end program lifecycles to achieve strategic objectives. I have a proven track record of directing large-scale programs responsible for high-volume production (managing millions of units/words monthly) while consistently achieving 99%+ on-time delivery. Through a sharp focus on workflow optimization, talent development, and strategic client engagement, I have consistently boosted profitability (maintaining departmental GP% around 80%) and ensured exceptional service delivery for major enterprise accounts. I am passionate about applying my blend of operational rigor, strategic leadership, and client-centric approach to new, challenging opportunities that demand impactful business growth and operational excellence. Currently pursuing PMP certification.
Experience
Director of Localization Program Management
Dec 2023 — Present
Education
Universidad Católica Santa María La Antigua
B.A.
1991 — 1995
Colegio Las Esclavas
High School
1985 — 1987
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