Nilima Priyadarshani

About Nilima Priyadarshani

Accomplished HR and business operations professional with 6+ years of experience in human resources, recruitment, employee relations, HR policy implementation, sales operations, and customer relationship management. Proven expertise in full-cycle talent acquisition, HR compliance, performance management, training and development, CRM, and sales support. Adept at driving process improvements, collaborating with cross-functional teams, and delivering data-driven results.In my current role as Relationship Manager at NoBroker.in, I build high-value client relationships, drive revenue through consultative sales strategies, and resolve customer issues to improve satisfaction and retention. Previously, as an Inside Sales Executive, I managed inbound and outbound lead generation, conducted product demonstrations, improved conversion metrics, and supported sales-boosting initiatives by partnering with product and marketing teams.In my HR tenure as HR Administrative Specialist, I handled end-to-end HR operations for 100+ employees, administered on boarding, payroll, compliance, employee record management, and performance review systems. I designed and implemented HR policies, created HR dashboards and reports for management, and supported employee engagement initiatives.As a Training Coordinator, I assessed training needs, designed training programs, coordinated training logistics, and tracked training effectiveness to support organisational learning goals.I am passionate about aligning people, processes, and performance through effective HR practices, strong communication, analytical problem-solving, and results-oriented execution.

Experience

1. Relationship Manager

   NoBroker.com

   Jun 2025 — Present

   Build and manage customer relationships to close deals effectively. Address customer queries and ensure service satisfaction. Coordinate between sales and support teams to resolve issues.

Education

• Rajdhani World

  Postgraduate Degree, Human Resources Management/Personnel Administration, General

• Rajdhani College of Engineering and Management (RCEM), Bhubaneswar

  Pgdm, Hr

• A.C. High School, Phalapur

  10th

• Mesco Steel Jajpur

  +2

• Utkal University

  Bachelor of Arts, Economics