Nilesh Tripathi
Product Expert- Taxation & Filings ||Ex- Revolut || Ex- WhiteHat Jr
- Role
- Payroll Expert- Taxation and Filings at Rippling
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Nilesh Tripathi
With over three years of experience in customer service and sales, I’ve held roles like…
Experience
Payroll Expert- Taxation and Filings
Nov 2024 — Present · Bengaluru, IN
I provide expert assistance to SaaS business clients, leveraging deep product knowledge to address complex inquiries and ensure a seamless user experience. My role involved troubleshooting platform-related issues, guiding clients through payroll and tax compliance processes, and delivering solutions tailored to their unique business needs.Key Contributions:Acted as a trusted advisor, helping clients optimize their use of the Rippling platform.Resolved client issues promptly, ensuring high satisfaction and retention rates.Collaborated with cross-functional teams to improve support processes and address recurring challenges.Delivered insights and training to clients, empowering them to navigate payroll and tax filings confidently.
Education
Coursera
Certificate Course, FINTECH
Central Board of Secondary Education
Science stream, Biology, General
University of Lucknow
Bachelor of science , Botany and chemistry
Sana Labs
Project Management , Business/Commerce, General
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