Nilesh R Thakare

Global Customer Success Manager | Azure Expert | MS Cybersecurity Architect Expert | Public Speaker | OpenStack | Oracle Architect | ITIL - Agile Framework | AWS Certified | AI | GitHub | M365 Copilot | Agentic AI

Role
Customer Success Account Manager at Microsoft
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Nilesh R Thakare

With over 20 years of experience in Cloud, AI, and Cybersecurity, I help global enterprises accelerate digital transformation by aligning technology with business strategy. As a Senior Customer Success Account Manager at Microsoft, I work closely with CXOs and technical leadership to drive cloud adoption, deliver AI-led modernization, and maximize value realization across Aws, On-prem, Openstack, Azure, M365, GitHub, and hybrid infrastructures.My expertise spans Azure and Aws architecture, cybersecurity, multi-cloud solutions, modernization frameworks, and large-scale migration programs. I’ve led mission-critical initiatives across global industries, delivered multi-million-dollar cloud contracts, and enabled customers to adopt next-generation capabilities such as Agentic AI, GitHub Copilot, Azure AI, and automation-driven operations.I enjoy simplifying complex technical challenges, fostering collaboration across engineering and business teams, and enabling organizations to innovate faster with secure, scalable cloud and AI solutions.Key Certifications:• Microsoft Cybersecurity Architect Expert• Microsoft Azure Solutions Architect Expert• AWS Solutions Architect Associate• Oracle Cloud Infrastructure Architect• AI, Security & Cloud Modernization certificationsI’m passionate about creating measurable impact, empowering teams, and continuously learning to stay ahead in a rapidly evolving cloud and AI landscape.

Experience

  1. Customer Success Account Manager

    Microsoft

    Sep 2022 — Present · Bengaluru, IN

    In my role at Microsoft, I architected and implemented innovative Cloud and Hybrid solutions while leading a skilled support team. I acted as a trusted advisor, providing strategic counsel to clients and ensuring their business needs were met. My focus on relationship management with internal and external stakeholders significantly enhanced customer satisfaction and operational success.

Education

  • Gs College

    12, E-Commerce/Electronic Commerce

    2002 — 2004

  • GS College, Nagpur

    BCA, Computer

    2006 — 2007

  • Symbiosis college pune

    MBA; S; Bachelor of Computer Applications; S. Commerce; H.S.S.C; S.S.C, Information Technology Project Management

    2008 — 2011

  • Symbiosis College Pune

    MBA in Information Technology, Information Technology

    2009 — 2011

  • GS college nagpur

    BCA, Computer Science

    2004 — 2007

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Nilesh R Thakare — Customer Success Account Manager at Microsoft in Bengaluru, KA, IN | Unifers