Nilesh Naik
Technical Support | Seclore | Ex Accenture
- Role
- Technical Support Engineer at Seclore
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Nilesh Naik
Experienced IT professional with a strong background in warehouse management systems support and automation. Skilled in JDA WMS, Red Prairie and PKMS across 16+ facilities, I’ve designed and optimized Splunk-based dashboards and scripts to monitor order‐processing metrics and validate daily labor file workflows. Proactive in delivering secondary on-call coverage including weekends. I ensure rapid issue resolution and sustained operational continuity. Additionally, I’ve supported WMS upgrades, patch deployments, and configuration changes with minimal business impact, while managing bugs, change requests, and production support tickets to maintain peak system stability.
Experience
Technical Support Engineer
Sep 2024 — Present · Mumbai, IN
Education
St. Xavier's High School - India
SSC - Secondary School Certificate
2001 — 2013
Atharva Educational Trusts College of Engineering Plot No.8/12 Sarve No 263 Malad Marve Road Charkope Naka Malad (West) Mumbai-400 095
Bachelor of Engineering - BE, Information Technology
2015 — 2019
Nirmala Memorial Foundation Degree College of Commerce and Science Near Thakur Polytechnic 90 Feet Road Thakur Complex Kandivli (E) Mumbai 400 101
HSC - Higher Secondary Certificate & Training, Science
2013 — 2015
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