Nilesh Kulkarni
Senior Director at LTIMindtree
- Role
- Senior Director at LTIMindtree
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Nilesh Kulkarni
Dynamic IT leader with over 22 years of global experience, including 12 years in the USA,…
Experience
Senior Director
Apr 2008 — Present · Mumbai, IN
Delivery Partner – Key Accounts (Nexi, Mastercard Payment Services, Sparebanken, Entercard)Portfolio Size: Over $60 million-Account Leadership: Oversaw growth, margin, productivity improvements, and customer satisfaction for some of the largest clients within LTIM, including top-tier accounts like Nexi and Mastercard Payment Services-Program Delivery: Successfully managed the end-to-end delivery of complex, high-impact programs, including: • MitID for the Danish Government: A national digital identity system equivalent to India’s AADHAR. • UNI Simplification Program: Unified card transaction processing across Nordic countries. • Digital Identity Services, Lifecycle Management, and Fraud & Dispute Management Solutions. • Stakeholder Engagement: Strengthened relationships with key decision-makers, achieving a 57-point increase in CSAT as validated by Feedback Consulting’s independent assessment. • Operational Excellence: Championed proactive innovations and efficiency improvements at the Delivery Unit (DU) level, leveraging GenAI tools and accelerators to drive value.This role exemplifies ability to deliver strategic, customer-focused outcomes while managing large-scale portfolios and complex global programs.
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