Nilesh Date

Branch Head - Senior Manager @HDFC Bank

Pune, IN

1.Branch Operations Management: Overseeing daily operations of the branch, ensuring smooth functioning of services, and maintaining audit standard operational efficiency.2.Customer Service: Managing customer relationships, addressing complaints, and ensuring high levels of customer satisfaction.3.Sales and Business Development: Driving sales of banking, mortgage and other cross-sale products and services, meeting branch targets, and identifying opportunities for business growth by supervising multiple business channels & dedicated teams. 4.Team Management: Leading, recruiting & mentoring branch staff, conducting performance reviews, and organizing training sessions.5.Compliance and Risk Management: Ensuring adherence to banking regulations, internal policies, and risk management protocols.6.Financial Management: Monitoring and managing the branch’s financial performance, including budgeting and reporting.7.Problem Resolution: Addressing and resolving operational and customer-related issues promptly.

Indian Institute of Management, Lucknow

Advanced Management Program in Financial Services & Capital Markets, Finance and Financial Management Services

Sinhgad Institute Of Management

MBA, Marketing

Savitribai Phule Pune University

Bachelor of Engineering (BE), Electronics & Telecommunication