Nilay Shah.

Assistant Manager @Five Guys International

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Assistant Manager @Five Guys International

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Ottawa, ON, CA

Oversee day-to-day operations, ensuring smooth service and compliance with safety and labor standards.Lead hiring, training, scheduling, and supervision of staff, fostering a motivated and productive team.Monitor financials, control costs, and implement improvements to increase efficiency and profitability.Analyze customer feedback and operational data to identify opportunities for service and process improvements.Resolve operational challenges and escalated issues with practical, timely solutions.Prepare budgets, manage payroll, vendor payments, and oversee financial reporting.

EDUCATION

2015 — 2019

Gujarat Technological University (GTU)

Bachelor's degree, Information Technology

2020 — 2021

Algonquin College of Applied Arts and Technology

Pg.D, International Business Management

2020 — 2020

Algonquin College of Applied Arts and Technology

Pg.D, Project Management

ABOUT NILAY SHAH.

Multilingual and motivated professional with expertise in project coordination, operations management, and technical support. Backed by a Bachelor’s in Information Technology, postgraduate diplomas in Project Management and International Business Management, and certifications including CAPM, Lean Six Sigma, and FITT International Trade. Experienced in team leadership, process improvement, cross-functional collaboration, and problem-solving, with a proven ability to deliver efficient operations and successful projects.

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Nilay Shah. — Assistant Manager at Five Guys International in Ottawa, ON, CA | Unifers