Nilay Mitra

About Nilay Mitra

I am a results-oriented expert with a comprehensive 19-year background in spearheading commercial operation of software solutions for multinational corp (OEMs) on a global scale. Throughout my professional journey, I have engaged with prominent OEMs and SI enterprises in a fast-paced setting, occupying leadership roles that centered on driving perpetual enhancements in both personal and team achievements. I possess a Bachelor of Technology degree in Computer Science from WBUT, complemented by an Executive Certification in Business Management & Negotiation Mastery from the distinguished Indian Institute of Management & Harvard Business School respectively.Key Highlights:Commercial Management : I have successfully managed sales and marketing efforts for a range of products, including LIMS, Lab Informatics, LIS, ELN, ERP, CRM, Cloud Hosting, and BI. My responsibilities covered India, Singapore and South East Asia markets, where I served as the Lead commercial operation.Sales Operation Initiation: I played a pivotal role in establishing sales operations for large US-based MNCs in India. Through strategic initiatives, I achieved double-digit year-on-year growth, contributing to the overall success of these organizations.Customer Engagement: Working closely with C-level executives, I identified key requirements and provided software solutions tailored to both enterprise and mid-market segments. This involved a deep understanding of client needs and effective communication to ensure their satisfaction.Brand Protection Solutions: I spearheaded the development and promotion of brand protection solutions for process manufacturing, FMCG, and CPG industries. By leveraging AI (ML) and Blockchain technologies, we enabled safe manufacturing and distribution of products, while also providing centralized data hosting facilities. This was an Indian MNC where due to the strategic nature of my JOB, I have directly reported to the CEO of that Organization(ACG Inspections Pvt Ltd).International Business: Currently operating from Singapore and India to drive the entire South East Asia business. Cloud Certification: I have obtained the AWS Essentials Certification, demonstrating my expertise in Amazon Web Services and its associated tools and technologies.Professional Development: Have enhanced my skill set by completing certifications on ChatGPT and Bing Prompt Engineering in 2023, offered by Udemy. These experiences and qualifications have equipped me with a comprehensive understanding of the sales profession and a strong track record of driving business growth.

Experience

1. Digital Health Solution Executive-india

   Abbott

   Aug 2025 — Present · IN

   Strategic advisor to laboratories, guiding the adoption of transformative technologies that streamline workflows and elevate patient care outcomes.Driving high-impact customer engagement, fostering long-term partnerships through consultative collaboration.Catalyzing market expansion, identifying growth opportunities and shaping demand through targeted initiatives.Enhancing operational efficiency, aligning laboratory performance with broader organizational objectives to deliver measurable impact.Championing marketing initiatives, supporting diverse programs that amplify brand presence and stakeholder value. Creating & Driving the APAC DHS commercial strategy including P&L with defined action plan for India.

Education

• West Bengal University of Technology, Kolkata

  B.Tech, Computer Science

  2003 — 2007

• Harvard Business School Online

  Certificate in Negotiation Mastery

  2023 — 2023

• Indian Institute of Management Bangalore

  Business management(EDX), Marketing & Operation Management

  2022

• Indian Institute of Management Bangalore

  Edx Operation & Marketing Management , Operation Marketing People Management

• AIEM, Durgapur

  B.Tech, Computer science & engineering

  2003 — 2007

• Dale Carnegie Training

  PEOPLE CENTERED LEADERSHIP

  2017

Skills

• Sales
• Enterprise Resource Planning (Erp)
• Telecommunications
• Pre-Sales
• Solution Architecture
• Team Management
• Business Requirements
• Lead Generation
• Saas
• Microsoft Dynamics
• Requirements Gathering
• Enterprise Software
• Solution Selling
• Business Analysis
• Project Management
• Software Project Management
• Crm
• Microsoft Crm
• Networking
• Management
• Customer Relationship Management (Crm)
• Sharepoint
• Business Process
• Requirements Analysis
• Cloud Computing
• Business Development
• Software as a Service (Saas)
• Erp
• Consulting