Nilanchal Sahu
IT Service Delivery Management/SIAM/ITIL/PSM Certified/ITSM Process Consulting/Servicenow Functional Consultant/Presales Solutioning.
- Role
- Associate Business Consultant at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Nilanchal Sahu
I am self motivated person, and give respect the time most, strong in analyse any kind of…
Experience
Associate Business Consultant
May 2018 — Present · Hyderabad, IN
Responsible for managing E2E service management Delivery of Service Management functions for 3 accounts in multiple domain. Responsible for customer escalation, service reporting and governance, audit compliance, training, mentoring, resource hiring, new opportunities, SLA/KPIs. First point of contact to customer, P&L.
Education
Semmiliguda
Bachelor's degree, Business/Commerce, General
1995 — 2000
Semmiliguda Govt. High Scool
B.COM, Math, science, english , history, geography.
1990 — 1995
Semiliguda government high school
Berhampur University
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