Niladri Bhusan Mishra

About Niladri Bhusan Mishra

Experienced Sr. Delivery Manager demonstrated history of working in the information technology (IT) and services industry under Retail, Healthcare, Banking, Telecom, Aerospace, Energy & Utilities domain with sharp technical skills in Datawarehousing & Business Intelligence (DW-BI), Bigdata/ Analytics, SAS, MS-BI, OBIEE, Cloud Computing, SAP & Testing (Functional, Automation, ETL & Mobile testing) areas with added experience in AWS, Devops & AI/ Machine Learning skills. Also Skilled in IT Strategy, Business Process Improvement, Technical & Solution Architecture, Software Development Life Cycle (SDLC), Software Testing and Software Project Management. Strong professional with a M.C.A focused in DBMS, OS, CSA from Utkal University.Hands On Experience- Account Management- Client Engagement- P&L Planning & Management - Project, Program, Portfolio & Test Management- People Management (Upskill, Groom, Succession plan, Mentor)- Sourcing & Hiring, Utilization, Attrition, Efficiencies/CTO- ITIL, PMP, ISTQB, Agile, Lean, Six Sigma- Presales- Stakeholder Management (Business, HR, Legal, Vendor)- Data Center Management

Experience

1. Sr Delivery Manager

   HCLTech

   Aug 2010 — Present · Bangalore, IN

   A proactive Sr. IT leader with cross domain knowledge and in Banking, Retail, Health Care/ Pharmaceutical, Telecom and Utilities with in-depth technical knowledge in Data Warehousing, Business Intelligence, OBIEE, Siebel, SAS, MS-BI, SAP, AWS, Devops, Cloud, AI/ Machine Learning, MS Technologies, Java and Application Software Testing. Very strong Delivery, Account and Project Management experience with exposure to lot of Pre-Sales activities. Customer relationship management. Escalation point for all delivery issues New business opportunity pursuit, Account Management and Presales Delivery Excellence in DWBI, AI, AWS/ Devops & Cloud Computing areas QlikView and OBIEE Solution Definition and implementation in EMEA & NALA Revenue and Profit growth Resource planning Ensure High Customer satisfaction (CSAT) levels Liaison with BU head and senior management for issues related to the client Engagements KRA setting and Performance management Overall Delivery and Compliance with Quality Goals Resource planning and sourcing Account planning Account level Profit and Loss tracking and implementing corrective measures offshore to improve margins Client visit coordination – for offshore team, POC for all the visits and meetings Liaison with Onsite Engagement Manager and senior management for issues related to account SOW, RFP’s turnover Knowledge Management Induction and training plan review Project Management Reviews Performance management - KRA setting at Delivery Unit level and appraisal completion Org level initiatives and involvement in Appraisal Closures

Education

• Utkal University

  M.C.A, DBMS, OS, CSA

  1997 — 2000

• Unit 9 Govt. Boy High's School, Bhubaneswar, Odisha

  H.S.C, Math, Sc.

  1990 — 1992