Nilabh Suman
Strategic Hospitality Manager | Expert in Food and Beverage Operations, Staff Leadership & Service Quality
- Role
- Area Incharge - Hospitality and Township at JSW
- Location
- Sambalpur, OD, IN
- LinkedIn followers
- 500 followers
About Nilabh Suman
Hospitality professional with over 18 years of experience managing high-impact operations…
Experience
Area Incharge - Hospitality and Township
Jan 2024 — Present · Sambalpur, IN
As a Senior Manager – Hospitality, I lead comprehensive operations across township and plant facilities, ensuring seamless service delivery, employee welfare, and cost-effective management. My role spans across hospitality, logistics, events, and infrastructure support. Canteen OperationsManage 15 canteens (4 township + 11 plant canteens), ensuring timely, hygienic, and nutritious meals for employees and guests.Monitor vendor performance, food quality, and cost control.Lead initiatives to reduce food wastage, optimize menu planning, and improve service efficiency.Oversee procurement and installation of kitchen/service equipment and manpower planning for new canteens. Guest House ManagementOversee operations of 3 guest houses, ensuring high standards of hospitality and cleanliness.Manage inventory, bookings, staff rosters, and daily housekeeping.Finalize daily menus and ensure timely procurement of quality ingredients.Lead and supervise the entire guest house team for smooth and efficient service delivery. Event & Vendor ManagementEnd-to-end management of vendors for events, activities, and regular operational needs.Handle vendor onboarding, rate negotiations, quality checks, and payment processing.Organize mega festive events, VIP visits, and government seminars/workshops, ensuring flawless execution from planning to delivery.Create and manage the annual event calendar and yearly budgets for all township and guest house events. Transport Manage a fleet of 20 company vehicles, including deployment of EVs for staff and senior officials. Leadership & Strategic PlanningLead cross-functional teams with a focus on clarity, punctuality, and accountability.Ensure timely execution of tasks, effective communication, and inter-departmental coordination.Drive cost-saving initiatives, sustainability efforts, and continuous improvement across all areas of responsibility.
Education
West Bengal University of Technology
BHM
2004 — 2007
Skills
- Event Planning
- F&B Operations
- Pre-Opening
- Micros
- Hotel Management
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