Nilaap Raj Mittra

About Nilaap Raj Mittra

In my professional journey, I have embraced the wisdom of \'Rather than compete in a crowded field, find a niche where you can dominate.\' As a versatile technocrat with over 16 years of experience, I specialize in SDLC management, IT roadmap creation, and process automation to optimize operational efficiency, reduce costs, and enhance resource utilization.I have successfully delivered 25+ IT projects/programs valued from to $10 million across diverse sectors and global locations. My expertise spans Strategic IT Planning, Operational Excellence, Project Execution, Team Management, Transition & Transformation, IT Governance, and Incident Management.In my expansive career, I have gained extensive international exposure, contributing to large-scale projects in prominent locations such as London, Edinburgh, Zurich, Grasten and Chicago.I am recognized as a persuasive IT professional and customer-centric change agent, providing strategic consultancy for critical business applications and ensuring successful program/project delivery. I excel in resolving business challenges and driving profitability through innovative technology solutions, leveraging Agile/Scrum methodologies, and ensuring compliance with quality standards.My leadership extends to managing transitions to Digital/Cloud platforms, optimizing operations, and enabling competitive advantages through Problem Management, Change Management, Configuration Management, and Asset Management.As an Engagement IT Leader, I have implemented transformative IT solutions and overseen global projects with rigorous governance processes, emphasizing Agile Program Management and contract negotiation. I am adept at planning, organizing, and monitoring interconnected projects to ensure successful outcomes and drive organizational success through technology excellence.\"Leveraged extensive client-facing experience in a highly matrixed organization, resulting in a 20% improvement in client satisfaction and 30% faster cross-functional project delivery by efficiently coordinating between multiple departments and managing competing priorities across diverse teamsLed cross-functional technology programs across Banking, Energy, Manufacturing, Retail, and Insurance domains, driving end-to-end execution from solution design through production Go-Live. Developed integrated project plans covering architecture, cloud (AWS/Azure/EC2), AI/ML, and enterprise integrations while ensuring effective risk mitigation, resource optimization, regulatory compliance, and business continuity.

Experience

1. Senior Technical Project Manager, Data & Aiml

   Persistent Systems

   Apr 2025 — Present · Hyderabad, IN

   Monitoring project progress and preparing detailed reports on key milestones and deliverables, while analyzing project economics to provide actionable feedback on cost-benefit and ROI. Creating and managing project budgets, and ensuring adherence to financial plans and cost compliance throughout execution. Coordinating with customers, internal teams, and stakeholders to facilitate timely acquisition of resources and materials across all phases of delivery. Providing internal support and process governance for key account projects by ensuring seamless operations, optimum resource flow, and audit readiness. Overseeing resource utilization across the business unit and driving compliance with internal policies, audit requirements, and risk controls. Collaborating with a leading German chemical conglomerate to establish an AI Hub in India, focused on developing agentic-AI solutions using real-time data from global factory operations. Working closely with the client on global AI product development and scaling—prototyping new AI solutions as a Commercial Lead, coordinating MVPs with international teams, and sourcing AI adoption experts to drive deployment, user training, and impact tracking through analytics.Planning and coordinating end-to-end setup of production-like testing environments, defining early requirements across platforms, integrations, data, access controls, and tooling, and aligning delivery with DevOps, Infrastructure, and QA teams.Ensuring environment stability and deployment readiness through controlled configuration management, automated deployment pipelines with rollback, scheduled health checks, and environment freeze governance. Proactively managing environment-related risks and delays by maintaining an environment risk register, coordinating rapid triage with DevOps and Infra during outages, and implementing mitigation strategies to protect testing timelines and delivery commitments.

Education

• The University of Texas at Austin

  Postgraduate Degree, Artificial Intelligence and Machine Learning

• Ravenshaw University

  +2 Science, Physics, Chemistry, Maths

  1997 — 1999

• Indian Institute of Technology, Roorkee

  PGC, Data Science and Machine Learning

• Indian Institute of Management, Indore

  Executive PG, DIGITAL TRANSFORMATION

• Biju Patnaik University of Technology, Odisha

  Bachelor of Engineering (BE), Electronics and Telecommunication Engineering

  2000 — 2004

• ICFAI University

  Master of Business Administration - MBA, Systems Engineering, Industrial Marketing

• Board of Secondary Education Odisha

  Matriculation ( 10th ), Science

  1990 — 1997

Skills

• Product Development
• Key Accounts Management
• Engineering
• Industrial Automation
• Business Development
• Plc
• Bidding, Tendering & Contract Management
• Product Pricing / Positioning
• Scada
• Defining Value Propositions
• Market Research
• Business Strategy
• Project Management
• Agile Methodologies
• Management
• Brand Management
• Cross-Functional Team Leadership
• Oil & Gas Upstream & Dowstream Processes
• Key Account Management
• Product Management
• Books
• Business Planning
• Sales Operations
• Electrical Engineering
• Strategy
• Automation
• Project Implementation
• Scaled Agile Framework
• Kanban
• Global Marketing / International Business
• Process Improvement / Value Engineering