Nikunj Pati

Regional Trainer @Reliance Digital

Gujarat, IN

Handling training operations across all Reliance Digital stores in Central Region which consist of States Gujarat, MP-CG and Rajasthan, ensuring consistency in customer experience and sales performance Conducting store visits, audits, and on-job training to strengthen team skills in real-time retail environments Providing in-depth training on store operations, billing systems, customer handling, visual merchandising, and upselling techniques Supporting new store launches with end-to-end staff readiness, including product knowledge, sales pitch, and SOP training Collaborating with regional heads and store managers to identify performance gaps and drive improvement Playing a key role in aligning store teams with business targets, product campaigns, and service standards Ensuring store audit compliance and delivering corrective feedback with follow-up training sessions

Mahatma Gandhi Institute of Technical Education and Research Center Navsari

Bachelor of Engineering - BE