Nikshitha Reddy Aella
Software Engineer with Ai @Lowe's Companies, Inc.
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WORK HISTORY
Software Engineer with Ai @Lowe's Companies, Inc.
Contributed to integrating Google ADK and OpenAI with Lowe\'s internal platform to power mylow chat experience for 50K+ users.Worked on the Product Discovery Agent in production, supporting home-improvement query handling, search intent extraction, and surfacing relevant products in mylow chat.Added personalization signals into the agent pipeline to deliver more contextual and relevant product recommendations.Implemented a Redis-based session management layer for Google ADK to maintain conversation context across agent turns.Developed a Transcript Analyzer Agent (Google ADK + OpenAI) to query chat logs and identify top customer intents and pain points for product and business teams.Built a real-time analytics pipeline and Grafana dashboard (backed by MongoDB) monitoring system health and satisfaction metrics across 500K+ user interactions.Delivered an MCP-based POC exposing a sub-agent as a selectable tool, reducing agent fallback rate by 35%.
EDUCATION
University of North Carolina at Charlotte
Master of Science - MS, Computer Science
Bhoj Reddy Engineering College for Women (BRECW), Hyderabad
Bachelor of Technology - BTech, Information Technology
ABOUT NIKSHITHA REDDY AELLA
I am a Full-Stack Software Engineer with 4+ years of experience designing and delivering AI-powered applications, scalable microservices, and cloud-native systems for Fortune 500 organizations including Lowe’s, Verizon, and UnitedHealth Group.I specialize in Java, Python, React, Spring Boot, and modern AI frameworks such as GPT-4, LangChain, and Retrieval-Augmented Generation (RAG). My work spans building enterprise automation platforms, developing real-time analytics pipelines, and modernizing legacy systems into high-performance distributed architectures.Recently, I built a RAG-based recommendation engine handling 10K+ daily requests, automated contract processing systems serving 50K+ monthly customers, and deployed HIPAA-compliant authorization systems processing 100K+ daily transactions. I have strong experience deploying solutions end-to-end on AWS and Azure, with expertise in CI/CD, Kubernetes, Kafka, Redis, MongoDB Vector Search, and API-driven microservice ecosystems.I am passionate about leveraging AI, automation, and cloud engineering to solve real business problems, improve operational efficiency, and deliver high-impact solutions at scale.Core Strengths: GenAI & RAG Systems | Microservices | Cloud Architecture | Full-Stack Development | DevOps & CI/CD | Distributed SystemsTech: Java, Python, React, Spring Boot, Node.js, AWS, Azure, Docker, Kubernetes, Kafka, MongoDB, PostgreSQLCertifications: Microsoft Certified Azure Developer AssociateI’m actively seeking opportunities to build innovative products that push the boundaries of AI engineering and cloud-scale systems. Let’s connect!
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