Nikshep Shankar

Analyst - Risk & Brand Protection @Deloitte

Hyderabad, IN

Ensured 100% CPE course compliance by proactively monitoring and validating learning activities- Delivered training and resources to improve understanding of CPE requirements and overall quality- Received a Spot Award for maintaining over 98% quality in the National Post Queue for 3+ quarters- Conducted audits and process improvements, raising quality from 93% to 95% and reducing escalations by 28%- Enhanced team productivity by providing feedback on tools and co-developing a system that closed 35% of requests before SLA.

Visvesvaraya Technological University

Bachelor of Engineering - BE, Mechanical Engineering