Nikole Holzman

Senior Sales Executive @Renaissance Hotels

Nashville, TN, US

Leverage excellent leadership skills along with comprehensive industry knowledge to manage customers in the Midwest, West Coast, Canada, and International territories including Corporate, Fraternal organizations, and Associations. Recruit, hire, and train new members of the sales staff and set sales goals, analyze data, and develop training programs for sales reps. Prepare budgets, approve expenditures, and manage annual revenues of $7.6M. Resolve customer complaints regarding sales and service, monitor customer preferences to determine the focus of sales efforts, and analyze sales statistics and project sales to determine profitability of products and services. Compile and analyze data to determine discount rates or special pricing plans and develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits. Expand client base and consistently meet/exceed sales goals by working with area sales, US accounts team, and global national sales as well as by building strong relationships between each level of the sales organization. Contribute to sales strategies and processes by evaluating results, improving systems and techniques, analyzing and responding to customer feedback, and by developing detailed knowledge of the competitive landscape. Proactively develop and manage account base with the goal of consistently maximizing and capitalizing on all sales and business development opportunities and increasing customer satisfaction, retention, and loyalty.

Southfield-Lathrup High School

High School Diploma, Required curriculum

Trevecca Nazarene University

Bachelor of Arts (BA), Management/Human Resources