Nikol Chen

Design & Development Manager @Laidlaw Foundation

London, GB

Improved our community platform\'s user experience by optimising the onboarding flow through an end-to-end design process which resulted in a 40% increase in user content creation and 35% increase in total engagement time; ⎯ Led the re-design of 9 school websites, achieving on average a 34% increase in the number of sessions and an 11% decrease in bounce rate; ⎯ Produced the visual identity and materials for our biggest annual event, the Laidlaw Scholars Conference, attended by 400+ scholars from world-leading institutions and influential speakers such as Gina Miller. — Communicated with and presented the rationale behind design decisions to stakeholders such as the C-Suite and board members; — Liaised with third-party agencies and freelancers to ensure quality output through clear briefs and continuous communication;

UCL

Master's degree, Anthropology and Professional Practice

UCL

BSc Human Sciences, First Class Honours