Nikolai Francis

About Nikolai Francis

Established Product Leader with over 27 years of experience in New Product Development, Hardware Design, Acquiring, Management, Disaster Recovery, and Electronic Transaction Processing. My background includes: Proven success in launching products to serve different vertical retail markets Product Life Cycle Management NPDP Certified Leading high performing cross-functional teams to exceed company objectives Extensive management of relationships on various levels Development of business strategies and reference materials Continual process improvementEstablished, and currently managing process methodology for product development at PNC Bank. I am known for my exceptional organizational skills and my ability to work with or lead a team to deliver quality solutions.

Experience

1. VP Product Management

   PNC

   Dec 2024 — Present

Education

• Nova Southeastern University

  Master of Business Administration, Business

  2008 — 2010

Skills

• Disaster Recovery
• Credit Cards
• Transaction Processing
• Electronic Payments
• Strategic Partnerships
• Product Development
• E-Payments
• Debit Cards
• Payment Industry
• Product Management
• Process Improvement
• Relationship Management
• Emv
• Payments
• Payment Card Processing
• Vendor Management
• Payment Gateways
• Cross-Functional Team Leadership
• Payment Systems
• Merchant Services
• Business Analysis
• Strategy
• Mobile Payments
• Management
• Cards
• Coaching
• Call Centers
• Leadership
• Payment Processing
• Business Process Improvement
• Team Leadership