Nikola Patso
Branch & Regional Operation Manager @Indie Campers
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WORK HISTORY
Branch & Regional Operation Manager @Indie Campers
Lead, coach, and develop Depot Leaders and their teams across multiple locations.• Monitor key KPIs and implement strategies to optimize performance, utilization, and service delivery.• Manage P&L, budgeting, and cost control to ensure financial health and operational sustainability.• Ensure adherence to SOPs and compliance standards while fostering a culture of accountability and teamwork.• Collaborate with Central Operations, Finance, HR, and Fleet teams to align local execution with corporate goals.
ABOUT NIKOLA PATSO
Dynamic and results-oriented Operations Manager with over 15 years of cross-industry experience in logistics, fulfillment, and hospitality. Adept at leading large teams, optimizing complex operations, and delivering measurable improvements in productivity, cost efficiency, and service quality.Proven success in managing multi-site operations, implementing WMS/ERP systems, and mentoring leaders to build high-performing teams. Experienced in driving KPI improvements, managing budgets, and aligning local operations with central strategy.Recognized for implementing process improvements that have increased productivity by 20 %, reduced incident rates by 50 %, and boosted regional sales by 38 %. Passionate about people leadership, process optimization, and delivering operational excellence in fast-paced, growth-oriented environments.Core Strengths: Leadership Development | Fulfillment Optimization | P&L Management | Process Improvement | KPI Analytics | Multi-Site Operations | Continuous Improvement | WMS/ERP Implementation | Stakeholder Collaboration
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