Niko Firmansyah
Admin Operational @Farpoint
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WORK HISTORY
Admin Operational @Farpoint
Managed 20–30+ tenant inquiries weekly, coordinating with internal teams to ensure timely and efficient issue resolution• Maintained and organized 30+ lease and compliance documents, improving accuracy and accessibility of records• Monitored tenant-related timelines and supported collection reminders, achieving up to 90% tenant collection rate• Supported onboarding for 10+ tenants, ensuring complete documentation and structured onboarding process• Prepared and managed daily, weekly, and monthly operational reports to support tracking and decision-making• Provided office administration support, including preparing internal memos, managing building asset data, and maintaining accurate administrative records
EDUCATION
Universitas Terbuka
Bachelor's degree
SMK WIRAKARYA 1 CIPARAY
Teknik Komputer dan Jaringan
ABOUT NIKO FIRMANSYAH
Results-driven professional with a background in operational administration, sales, and customer service. Currently pursuing a Bachelor’s Degree in Food Technology, bringing a unique analytical mindset to administrative workflows.In my current role at PT. Farpoint Pratama, I bridge the gap between tenant needs and business operations, maintaining a 90% collection rate and ensuring seamless document management. My experience ranges from managing high-volume customer interactions to executing data-driven sales strategies that generated IDR 50M+ monthly revenue.I am passionate about optimizing operational workflows and leveraging data to support decision-making. Open to connecting regarding operational excellence, business support, or food technology opportunities.
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