Nikolaos Kavakiotis
Director, Growth & Innovation Equity Partner @Cils
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WORK HISTORY
Director, Growth & Innovation Equity Partner @Cils
Petersfield, GB
Equity partnership to lead business transformation of an established lighting designer, integrator & installer, driving evolution from project-based delivery to an AI-powered recurring revenue platform.Strategic Transformation Leadership • Leading comprehensive business model transformation from project-based revenue to recurring SaaS platform • Architecting growth strategy leveraging 14-year operational track record across healthcare, education, and industrial sectors • Applying enterprise SaaS and customer success playbook to scale-up environment with same buyer personas and IoT/smart building technology focus Innovation & Digital Platform Development • Spearheading AI integration across revenue generation, design, surveying, and project delivery to drive pipeline expansion and operational efficiency Market Development & Strategic Partnerships • Building strategic partnership ecosystem with major building automation providers to accelerate market reach • Leveraging NHS Framework Agreement status and established vertical expertise (healthcare, education, industrial) • Driving \"Force of Good\" positioning focused on maximising customer value and long-term partnership relationships
EDUCATION
University of London
Online Course, Managing the Company of the Future
University of Notre Dame - Mendoza College of Business
MBA, Cum Laude
Democritus University of Thrace - (D.U.Th.)
Electrical and Electronics Engineer, specialization in Telecom
INSEAD
Strategy in the Age of Digital Disruption (Online Degree), Business Administration and Management, General
ABOUT NIKOLAOS KAVAKIOTIS
I’m a Senior Leader with 20+ years of experience in Customer Success, Business Development, and Partnerships, delivering international growth across EMEA, APAC, and the US. I have a proven record of 100% customer retention, enterprise expansion, and building teams that execute at scale.I’m brought in to turn ambition into results: designing customer success and go-to-market frameworks from zero, leading AI-enabled business transformation, and scaling SaaS and platform businesses without losing customers or control.Along the way, I\'ve failed, recovered, and grown stronger. I wear my scars with pride.Previously, I held senior leadership roles at Siemens, where I was recognised as a Next47 (Siemens VC arm) winner (1 of 12 globally from nominations) and received Gold and Silver awards for Customer First Excellence and Innovation.Today, I am Director of Growth & Innovation and Equity Partner at a climate-tech scale-up, leading AI-powered transformation and international expansion, applying enterprise discipline to scale-up speed.A TEDx speaker and storyteller at heart, I turn complex transformation into compelling human impact.What I deliver:* Sustainable revenue growth anchored in customer retention* Scalable customer success, sales, and partnership models* AI-driven efficiency and customer experience improvement* High-performing international teams with clear accountabilityFocus areas:• Customer-Led Growth • Enterprise & Partnerships • AI-Powered Transformation • SaaS & International Scale • Strategy to Execution
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