Nicole Martinez Colucci

Paid Media Growth Manager driving efficiency and scale through data-driven strategy across paid social channels.Recently a Customer Success Manager focused on partnerships, product adoption, and long-term customer value.

Role
Customer Success Manager at Smartly
Location
Boca Raton, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Nicole Martinez Colucci

I’m a Media Growth Manager with experience driving efficiency and scale through data-driven strategy across paid social and digital channels. I’ve led growth and optimization efforts for major brands including FanDuel, Tripadvisor, Nutrafol, and Anthropic, partnering closely with internal teams and external stakeholders to translate performance insights into measurable impact.More recently, I’ve worked as a Customer Success Manager, focused on building strong client partnerships, driving product adoption, and ensuring long-term customer value. I thrive at the intersection of strategy, execution, and collaboration, helping teams navigate complex media ecosystems, adopt new tools and workflows, and scale in a sustainable, performance-focused way.

Experience

  1. Customer Success Manager

    Smartly

    Jan 2026 — Present · NY, US

    In this role, I’ll be focused on: Guiding clients on best practices across paid social and creative automation🤝 Building strong, strategic partnerships across teams and orgs Helping brands maximize performance through data-driven insights and workflow efficiencies Supporting product adoption and training to ensure teams get the most value out of Smartly Collaborating cross-functionally with Product, Solutions, Creative, and Support to bring forward the best solutions for our customers

Skills

  • Change Management
  • Email Marketing
  • Web Analytics
  • E-Commerce
  • Online Marketing
  • Ppc
  • Affiliate Marketing
  • SEO
  • Online Advertising
  • Banking
  • Sem
  • Marketing
  • Management
  • Leadership
  • Strategic Planning
  • Project Management
  • Customer Service
  • Crm
  • Sales
  • Marketing Strategy
  • Advertising
  • Business Analysis
  • Social Media Marketing
  • Process Improvement
  • Vendor Management

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Nicole Martinez Colucci — Customer Success Manager at Smartly in Boca Raton, FL, US | Unifers