Nikku Kumari
System Engineer @Tata Consultancy Services
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WORK HISTORY
System Engineer @Tata Consultancy Services
Bengaluru, IN
Provided Level 2 production support for enterprise applications and systemsHandled network issues, OS-level problems, and application failuresPerformed root cause analysis using logs and error reports to identify recurring defectsWorked extensively with Ultimatix and ticketing tools to manage incidents and service requests within SLASupported BitLocker encryption, system security policies, and endpoint complianceInstalled, configured, and validated software services ensuring post-deployment stabilityCollaborated with QA and development teams to reproduce production issues in test environmentsApplied automation knowledge to understand test gaps and improve overall application quality
EDUCATION
Langat Singh (L.S.) College, Muzaffarpur
Bachelor of computer application , Computer Science
ABOUT NIKKU KUMARI
Automation Test Engineer with 2 years of experience at TCS as a System Engineer (L2 Production Support) and strong hands-on expertise in Robot Framework, Python, Selenium WebDriver, and API Automation Testing.
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