Nikkita Parker

About Nikkita Parker

Hi, I’m Nikkita — a purpose-driven Program Support Analyst and certified PMP with a passion for problem-solving, people-focused leadership, and continuous learning.I bring a unique blend of technical expertise and strategic thinking to every project I touch — from building cross-platform applications in C# to developing streamlined processes that support operational efficiency and team success. With strengths in individualization, ideation, and strategic execution, I enjoy turning complex challenges into clear, impactful solutions.What drives me most is creating harmony between innovation and human connection. I believe in the power of gratitude, integrity, and motivation — values I bring not just to my work, but to the people and communities I care about. Core Values: Integrity | Creativity | Leadership | Kindness | Mastery Strengths: Solution design, cross-functional collaboration, and user-focused development Focus Areas: Program support, app development, documentation systems, and team enablementI’m always learning, always growing, and always looking to create value where tech meets real-world impact.

Experience

1. Technical Solutions Specialist

   Document Fulfillment Services

   Jul 2015 — Present

   Provide end-to-end technical solutions including custom application development, process automation, and comprehensive technical documentation for enterprise operations.• Design and develop custom applications to automate business processes• Create technical documentation, user guides, and system specifications• Analyze data workflows and implement optimization solutions• Collaborate with cross-functional teams to translate business requirements into technical solutions• Maintain and enhance legacy systems while documenting improvements

Education

• Sacramento City College

  Computer Science, Computer and Information Sciences, General

  2009 — 2014

• Project Management Institute

  PMP, Project Management

Skills

• Web Design
• Accounts Payable
• Access
• Graphic Design
• Customer Service
• Accounts Receivable
• Management
• C++
• Business Analysis
• Microsoft Office
• Sales
• Adp Payroll
• Databases
• Procedure Manuals
• Procedure Development
• Troubleshooting
• General Ledger
• Networking
• Great Plains Software
• Marketing
• Budgets
• Collections
• Microsoft Word
• Accounting
• Sql Database Design
• Bank Reconciliation
• Process Improvement
• Administration
• Microsoft Crm
• Microsoft Dynamics
• Powerpoint
• Microsoft Excel
• Month End Close
• Payroll
• Analysis
• Spanish