Nikki Metcalf
Operations Manager @Prime Therapeutics
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WORK HISTORY
Operations Manager @Prime Therapeutics
EDUCATION
Anderson University
Business Administration and Management, General
Ohio State University-Lima Campus
Social Work
ABOUT NIKKI METCALF
I enjoy managing and building dynamic, and engaging teams, while maximizing strengths of the individual. I have built a reputation of being a highly motivated, results-oriented leader who values the importance of teamwork. I am detail oriented, efficient and highly organized, with expertise identifying and implementing process improvements, and resolving complex problems. I have excellent communication skills with a talent for building strong networks. My success is due to my commitment to excellence, and providing a win-win solution for both internal and external clients.Specialties: Teaming for Success, Performance Management, Customer Service, Process Improvement, Virtual Technology, Training and Development, Operations Management, Telecommunication Management, Prescription Benefit Management, Virtual Management (nationally), Relationship Building, Positive Reinforcement & Recognition Strategies, Coaching and Mentoring both team and individual development, Effective Communicator, Interviewing, Hiring, Employee Performance
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