Nikki Knox

About Nikki Knox

I’m a systems-oriented user researcher who specializes in synthesis — connecting qualitative signals, behavioral patterns, and business context to clarify where we should place bets.Pattern-driven. Structured. Reflective. Strategic.Known for my adventurous spirit, calm risk management, and focus on impact, I inspire, educate and equip organizations with actionable research.

Experience

1. Fractional User Research Leader

   Sidecar Health

   Aug 2025 — Present

   Sidecar Health is a health insurance company that offers transparent, affordable, and flexible health plans, often described as an alternative to traditional insurance. They focus on empowering members with price transparency, letting them choose any doctor, and using a payment card to pay for services at the point of care. This approach allows members to shop for the best prices and potentially save money.

Education

• California College of the Arts

  MFA Design

  2009 — 2011

• Kansas State University

  Interior Architecture, Interior Architecture and Product Design

  2000 — 2005

Skills

• User-Centered Design
• Interior Architecture
• User Interface Design
• Design Strategy
• Illustrator
• Ethnography
• User Research
• Interior Design
• Design Education
• Interaction Design
• Product Design
• Concept Development
• Space Planning
• Adobe Creative Suite
• Sketching
• Rapid Prototyping
• Industrial Design
• Experience Design
• Research Design
• Design Management
• Service Design
• User Experience Design
• Design Thinking
• Ideation
• User Experience