Nikki J. F.
- Role
- Customer Success Business Consultant at Quantum Metric
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Nikki J. F.
As a business consultant I partner with teams to trade abstract analytics for actual…
Experience
Customer Success Business Consultant
Aug 2022 — Present
Quantum Metric is empowering a new generation of cross-functional teams, where Product, Marketing, and Engineering work together to discover, analyze, and align on what next project will make the largest revenue impact on their business in real time. •Responsible for the success of a portfolio of enterprise customers with a total of $3.6M ARR focused on the overall customer life cycle •Partner with executive customer leadership to develop an in-depth understanding of their business model, strategy, digital properties, key initiatives, and KPIs •Secured 3 account renewals valued at $2M in ARR by creatively engaging users and executive stakeholders, delivering actionable insights for conversion optimization and consistently communicating product value •Owned the onboarding of a major digital retailer, driving product adoption across 7 teams, exceeding the target user count by almost double, and strategically establishing Quantum Metric as a mission-critical solution •Collaborate with cross-functional stakeholders to enhance product functionality, advocating for customer needs
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.