Nikki Chan
Customer Success Lead: Helping Customers Turn Data into Impact for the Built World
- Role
- Customer Success Lead at VIATechnik
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Lead
Jul 2023 — Present · Chicago, IL, US
VIATechnik is a digital transformation leader in the AEC industry. Our firm seeks to transform the analog world of design and construction into a digital platform, enabling efficient design, industrialized construction, and a digital real estate service model. We are transforming the built environment by capitalizing on digital twin technology, by using real-world data to create simulations that can predict how a product or process will perform.
Education
University of North Carolina at Charlotte
Sociology and Gerontology
2004 — 2006
Lenoir-Rhyne University
Occupational Therapy
2002 — 2004
Skills
- Inventory Management
- Crm
- Budgets
- Cross-Functional Team Leadership
- Marketing Strategy
- Event Planning
- Leadership
- Sharepoint
- New Business Development
- Marketing
- Microsoft Excel
- Account Management
- Process Improvement
- Sales
- Product Development
- Sales Operations
- Customer Service
- Selling
- Team Leadership
- Product Marketing
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