Nikki Chan
Digital Experience Analytics
- Role
- Digital Analytics Manager at ServiceNow
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Nikki Chan
I am a digital strategist and analytics manager who specializes in turning complex data and user behavior into executive-ready insights and actionable frameworks. At ServiceNow, I design measurement systems that go beyond surface metrics to capture real user intent and translate those findings into stories that inform product decisions, campaign strategy, and VP-level reporting. Known for building reusable frameworks and clean, high-impact presentations, I sit at the intersection of data, strategy, and communication.
Experience
Digital Analytics Manager
Mar 2026 — Present
Education
UC San Diego
Bachelor of Arts, Political Science, International Relations, Communication
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