Nikki Dawes
Senior Director, Loyalty Solutions & Engagement | CRM Expert | Strategic & Enterprise Partnerships
- Role
- Sr Director, Loyalty Product Management at Fiserv
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Nikki Dawes
Results-focused product leader and Enterprise Account Manager, with strength in partner management, customer service, and strategic planning. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes and effective relationships. Key liaison with top decision makers, assessing needs and recommending services in alignment with specifications. Expert in growing and managing partnerships, building long-term relationships, and boosting revenues.
Experience
Sr Director, Loyalty Product Management
Oct 2024 — Present · Omaha, NE, US
Loyalty solutions client engagement, client and product advocate,
Education
University of Nebraska at Omaha
Business Admin, Management and Human Resource Management
Skills
- Project Management
- Salesforce.com
- Payment Card Processing
- Payment Services
- Emv
- Relationship Management
- Product Development
- Merchant Services
- Analysis
- Business Analysis
- Credit Cards
- Financial Risk
- Transaction Processing
- Electronic Payments
- Acquiring
- Account Management
- Sales Process
- Management
- Payment Systems
- Banking
- Process Improvement
- Vendor Management
- Sales
- Credit Card Transaction Processing
- Saas
- Direct Sales
- Internet Banking
- E-Commerce
- Mobile Payments
- Call Centers
- Business Development
- Strategic Partnerships
- Financial Services
- Crm
- Sales Operations
- Payments
- Debit Cards
- Cards
- Visio
- Payment Cards
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