Nikki Ashlock
I help business build engaging, scalable learning and development programs.
- Role
- Learning and Development Manager at ZoomInfo
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Nikki Ashlock
Award-winning Learning and Development Leader with 10+ years of end-to-end program management experience focused on onboarding, continuing education, and program scaling. Passionate about using learning as a competitive tool as well as a driver for employee engagement at all levels of the organization Led the end-to-end redesign of the branch new hire onboarding program which enabled us to reach 65% more associates and reduced onboarding time from 120 days to four weeks Developed and managed a multi-site department continuing education program which decreased transaction processing errors by 22% Spearheaded the LMS vendor selection and implementation process, enabling scalable, on-demand onboarding and continuing education sessions for branches across the US, reducing onboarding time while increasing user reach and L&D team’s overall productivity Designed and implemented a new train-the-trainer program including formalizing the selection process, developing transparent metrics and KPIs, conducting training, and proving mentoring and coaching for 10 new trainers
Experience
Learning and Development Manager
May 2024 — Present · Vancouver, WA, US
Education
Penn State University
Master of Professional Studies
St. Petersburg College
Bachelor’s Degree
Skills
- Training
- Process Improvement
- Leadership
- Risk Management
- Management
- Change Management
- Financial Services
- Public Speaking
- Customer Service
- Operations Management
- Workshop Facilitation
- Small Group Facilitation
- Large Group Facilitation
- Event Planning
- Improvisational Comedy
- Microsoft Office
- Instructional Design
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