Nikki Stephens

About Nikki Stephens

I’m an operations and logistics leader who thrives at the intersection of people, data, and technology. Over the last 15+ years, I’ve built high-performing teams, steered complex supply-chain networks, and helped scale fast-moving SaaS logistics programs in a fast paced startup managing the performance of 30+ sites and $6.5M in monthly net revenue.Today, I’m especially energized by the way AI is reshaping how organizations work. I serve as an internal AI enablement steward—building demos, running brown-bags, and helping teams translate curiosity into real operational lift. Whether I’m training ops managers on prompt engineering or prototyping solutions to eliminate workflow friction, my goal is the same: unlock capacity, improve decision-making, and make complex systems easier for humans to navigate.My leadership sweet spot:Turning data into dashboards, activation insights, and measurable operational outcomesTranslating between technical and non-technical audiences—bridging engineering, product, ops, and customer teamsNavigating ambiguity, diagnosing bottlenecks, and designing scalable solutions in startup-speed environmentsGuiding teams through change with clarity, empathy, and a strong bias toward actionStaying plugged into the evolving AI landscape and separating real signal from noiseThis year alone, my portfolio moved 7.2M inbound cartons, 1.8M outbound shipments, and inventory highs of 8.7M cartons across a footprint in the US and Canada. All while coaching salaried analysts, driving customer performance, and helping the org adopt new AI-enabled ways of working.I’m now exploring senior leadership opportunities where operational excellence, customer experience, and technology-led enablement come together. If you’re building something ambitious and need someone who can scale teams, processes, and ideas—I’d love to connect.

Experience

1. Regional Operations Manager

   Flexe

   Aug 2025 — Present

Education

• Southern New Hampshire University

  BS Healthcare Administration, Health/Health Care Administration/Management