Nikki Russell

Digital Business Analyst - Change @Waimakariri District Council

Christchurch, NZ

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2024 — Present

Digital Business Analyst - Change @Waimakariri District Council

Rangiora, NZ

Rangiora, Canterbury, New Zealand

SKILLS

Transition ManagementBusiness ProcessStakeholder ManagementAdministrative WorkCustomer ServiceService ImprovementTraining DeliveryService Delivery ManagementIT OperationsStatistical Data AnalysisTraining FacilitationProject CoordinationConflict ResolutionProblem ManagementLeadershipTelecommunicationsEmployee TrainingItilPre-SalesTechnical TrainingProject ManagementProject DeliveryIT ManagementIT OutsourcingManaged ServicesProject Portfolio ManagementOutsourcingIT Service ManagementChange ManagementCall CentersWorkshop FacilitationService DeliveryBusiness AnalysisBuilding RelationshipsTrainingManagementProject PlanningSoftware DocumentationSdlcTraining Programme Design

ABOUT NIKKI RUSSELL

I am a highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge and experience. I am a quick learner, who can absorb new ideas & who is experienced in coordinating, planning and organising a wide range of administrative/learning & development/project activities. Well organised and an excellent team player with a proven ability to work proactively in a complex and busy environment.Proven and transferable skills I possess are:Continuous Improvement PartnershipPre & Post Sales SupportProblem Resolution OwnershipMarketing & CommunicationProcess ModellingWorkshop FacilitationEffective PresentationLearning & DevelopmentLeadershipProgramme Design & ImplementationRelationship StrategiesQuality Assurance

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