Nikki Roberts

Senior Director Enterprise Solutions @Qu

San Marcos, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Senior Director Enterprise Solutions @Qu

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Bethesda, MD, US

EDUCATION

2000 — 2001

CEI - Computer Education Institute

Certified Network Administrator, Network Administration

SKILLS

HospitalityPoint of Sale (Pos) SystemsManagementTeam BuildingComputer HardwareCustomer SatisfactionTrainingCall CentersSalesLeadershipPosTime ManagementHospitality ManagementRestaurant ManagementFood & BeverageHelp Desk SupportCustomer ServiceSoftware InstallationTeam LeadershipWindowsWireless NetworkingWindows 7TroubleshootingMicrosoft ExchangeInventory ManagementHospitality IndustryTechnical SupportXpHardwareSoftware DocumentationNetworkingFoodRestaurants

ABOUT NIKKI ROBERTS

With over 20 years of experience in point of sale (POS) technology, customer service, leadership, and operations, I am a seasoned executive who can deliver results and drive innovation in the hospitality industry. As the Senior Director Enterprise Solutions at Qu POS, I oversee the implementation, support, and optimization of our cloud-based POS solutions for enterprise clients across the country.I have a proven track record of streamlining business operations, reducing costs, increasing efficiency, and enhancing customer satisfaction. I am a certified network administrator and a process improvement expert, with skills in project management, help desk support, strategic planning, performance measurement, and staff development. I am passionate about creating value for our clients, partners, and team members, and empowering them to achieve their potential and goals.

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