Nikki Rihal
Escalation Resolution Manager @Adobe
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WORK HISTORY
Escalation Resolution Manager @Adobe
EDUCATION
Middlesex University
BA Business Management, Business, Management, Marketing, and Related Support Services
ABOUT NIKKI RIHAL
Experienced individual with a demonstrated history of working in the information technology and services industry. I am able to keep a level head at alltimes, nurture and grow a business, evaluate opportunities and risks and also deliverinnovative new solutions to challenges. I possess excellent client facing skills and amhighly successful in helping define company direction, achieving goals and optimisingbusiness at all levels. Skilled in Data Center, Cloud Computing, Virtualization, Customer Service, and Customer Service Management. Strong operations professional with a BA Business Management focused in Business, Management, Marketing, and Related Support Services from Middlesex University.
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