Nikki Allen
Senior Talent Acquisition Partner @ Aspect
- Role
- Senior Talent Acquisition Specialist at Aspect Software
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Nikki Allen
As a Talent Acquisition Partner at Aspect Software, a global leader in workforce management and customer engagement solutions, I’m focused on building world-class teams that help organizations transform their contact centers through innovation, automation, and human connection.With over five years of full-desk recruiting and talent acquisition experience, I bring a proven track record of exceeding hiring goals, building inclusive pipelines, and sourcing top-tier candidates across diverse markets including the U.S, Canada, Australia, India, and the Philippines. As a change champion, I am able to fluidly work amongst changing business priorities and evolving needs, helping implement and lead changes across the organization. I leverage a strategic blend of tools—such as LinkedIn, SeekOut, DataPeople, ChatGPT, and advanced Boolean techniques—to identify and engage talent from underrepresented backgrounds, aligning with our commitment to equity and inclusion. I also lead talent attraction initiatives and create high-impact events that engage professionals at all levels—from emerging talent to senior leadership.Driven by curiosity and a growth mindset, I stay at the forefront of talent trends in SaaS, AI, and customer experience technology. I thrive in fast-paced, collaborative environments where people, process, and purpose intersect.Now at Aspect, I’m proud to support teams that deliver powerful workforce optimization tools and cloud contact center solutions—ensuring enterprises can elevate customer experiences while empowering the people behind every interaction.
Experience
Senior Talent Acquisition Specialist
May 2025 — Present
I excel in driving global talent acquisition initiatives, enhancing recruitment strategies for Aspect Software and Alvaria. • Lead creative searches for high-caliber talent, ensuring a diverse and skilled candidate pool. • Manage stakeholder relationships effectively to align hiring strategies with business objectives. • Leverage tools such as Notion, ADP, SmartSheet and Microsoft Office for project management and collaboration.
Education
University of Nebraska-Lincoln
Business Administration and Management, General
University of Phoenix
Bachelor's degree, Business Administration and Management, General
2020 — 2022
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