Nikki Labrador
AWS Technical Ops Mgr. | Helping people to cultivate their success
- Role
- Technical Operations Manager at Amazon Web Services (AWS)
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Nikki Labrador
Energetic. Motivated. Team oriented. Lifetime learner.
Experience
Technical Operations Manager
Sep 2020 — Present
Education
St. Petersburg College
Bachelor's degree, Data Analytics
St. Petersburg College
Associate of Arts and Sciences (A.A.S.), Technology Management
2009 — 2013
St. Petersburg College
Bachelor of Applied Science - BASc, Management and Organizational Ledership
2012 — 2018
St. Petersburg College
Associate’s Degree, Art/Art Studies, General
2009 — 2013
Skills
- Telecommunications
- Call Centers
- Team Leadership
- Team Building
- Customer Satisfaction
- Process Improvement
- Customer Service
- Office Administration
- Employee Training
- Fiber Optic Networks
- Microsoft Office
- Leadership
- Project Management
- Vendor Management
- Business Process Improvement
- Schedules
- Technical Support
- Reservation
- Supervisory Skills
- Dispatching
- Collaborative Problem Solving
- Problem Management
- Contact Centers
- Problem Solving
- Creative Problem Solving
- Training
- Team Motivation
- People Management
- Seven Habits of Highly Effective People
- Team Coordination
- Team Facilitation
- Team Development
- Micorsoft Word
- Microsoft Powerpoint
- Program Management
- Management
- Networking
- Voice Over Ip (Voip)
- Troubleshooting
- Wireless Technologies
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